Our commitment to you
Hohoe Christian Orphans’ Home is committed to protecting your privacy. We collect, store and use some of your personal information so we can help those in need. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth).

What information is collected
The kind of personal information we collect to store will depend on the type of Hohoe Christian Orphans’ Home initiatives you support or enquire about. Personal information collected by Hohoe Christian Orphans’ Home may include:
• Your contact information-name, address, email address, phone number, mobile phone number
• Your date of birth, gender, income, occupation
• Your employer details, if you participate in work place giving
• Your Hohoe Christian Orphans’ Home web site username and password and activities performed when you login to a Hohoe Christian Orphans’ Home related web site
• Your bank account or credit card details
• A history of your donations, correspondences and other interactions with Hohoe Christian Orphans’ Home
• Certain details about your personal interests
If you choose not to provide us with certain personal information, we may not be able to process your donation or provide information or other products or services you request.

How we collect information
There are a number of ways we collect information from you. These include:
• Directly from you when you provide information by phone, in person, via our website, on coupons or response forms
• From third parties who organise fundraising activities on our behalf
• From a third party known to you who makes a donation and gives it to you or nominates you as the recipient of communication regarding that donation
• From third parties such as credit card providers where we seek authorisation for your payment
• From our own records of how much you have donated or your level of interaction with our services
• From publicly available sources of information
• When we are legally required to do so, such as security and police checks if you wish to visit your sponsored child

How information is used
Your personal information may be used to:
• Process your donation or purchase and provide receipts
• Provide you with information on how your donation is used
• Provide you with confirmation of your donation and advise you of any changes to its status in relation to your sponsored child
• Confirm your identity when you make enquiries about your donation
• Communicate with you about the work that Hohoe Christian Orphans’ Home is undertaking
• Address any feedback or complaints you may have
• Answer your queries
• Develop, improve and market our range of causes, events, products and services, which we believe may be of interest to you
It may also be used for:
• Any purposes for which it was requested
• Directly related purposes.
If you do not want Hohoe Christian Orphans’ Home to communicate with you about activities other than the one you engaged in, please email info@hohoeorphanage.com
If you choose to give us your email address, we will try to communicate with you via email for administrative purposes directly related to a donation or purchase of a product or service.
We will send you email newsletters and other email regarding Hohoe Christian Orphans Home’s other causes, products and services where you elect to opt-in, which may be via our website. You can unsubscribe from our newsletters via links in the newsletter.
Hohoe Christian Orphans’ Home may send you offers relating to the products and services of organisations that also provide financial support to Hohoe Christian orphans Home. We do not disclose your personal information to these organisations. We do not rent, sell or give your information to other organisations without your direct consent. If you take advantage of any offer from a third party organisation, communicated via Hohoe Christian Orphans Home and you become their customer, they may send offers to you.

Who we may disclose your information to
We may disclose your personal information to:
• Credit providers
• Credit reporting and fraud checking organisations
• An authorised legal representative nominated by you
• Our accountants, auditors and lawyers
• Law enforcement, government or other organisations, as required by law, particularly in relation to protecting the privacy and protection of children
• When we are legally required to do so, such as security and police checks if you wish to visit your sponsored child.

How long do we keep your information?
We will keep and use your information after you have provided a donation, purchased a product or service or interacted in some other way with Hohoe Christian Orphans Home. How long we hold and use the information after you have ceased donating or interacting with us will depend on the type of interaction you had with Hohoe Christian Orphans Home and any requirements under law.

Privacy and the Internet

SECURITY
Please note credit card details are not transmitted or held on www.hohoeorphanage.com. We use an external company PAYPAL to collect payment. Your card details are therefore entered directly into our payment partner's systems. By using an industry professional, we believe this is the best way to protect our customers from internet fraud.

CONSENT
If you are under 18, we require that you inform a parent or guardian about www.hohoeorphanage.com, Privacy Policy as well as requiring their consent to the Privacy Policy before donating.

STORING COOKIES
A cookie is an information file that is sent to your computer and is stored on your hard drive. Our site uses cookies to keep track of how often you visit our site. Cookies will save you time each time you re-visit www.hohoeorphanage.com. You can change the settings on your browser to prevent cookies being stored on your computer. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to donate.

CHANGES TO THIS PRIVACY STATEMENT

We may make changes to this policy from time to time without notice. Any changes will be reflected on this page.